Job Details - Team Leader- Casual

Looking to join the Stellar team? Check out all of our available positions below.

Job Details - Team Leader- Casual

Looking to join the Stellar team? Check out all of our available positions below.

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Team Leader- Casual

Apply now Job no: 495728
Work type: Casual / Temp
Location: Melbourne
Categories: Contact Centre Operations

We are looking for Team Leaders to coach and develop our front line call handlers, Customer Solutions Specialists in line with client and company requirements.

What you will need:

  • Previous demonstrated experience in a Contact Centre environment is ideal, coaching and developing teams of people;
  • Demonstrated experience meeting service requirements by coaching, developing, influencing and leading teams of people;
  • Demonstrated coaching skills across different mediums, ideally using virtual technologies;
  • Able to work in a fast-paced environment within set targets and timeframes;
  • Able to multi task;
  • Fluent experience with computers, tech savvy, to enable effective coaching and communication;
  • Available to work between Monday – Sunday, from 8 am and 8 pm.

Other must haves:

  • Eligible to work in Australia and satisfactorily complete and clear a background/police check;
  • The functional capacity to work from home for extended periods of time;
  • A quiet and secure work space in the home;
  • A desk and chair that caters for ergonomic set up;
  • An active Broadband connection with fast and reliable internet speed;
  • Own computer/laptop being less than 7 years old;
  • Own headset that is functional and comfortable to wear.

What we can offer you:

  • Paid training
  • A diverse and supportive working environment – everyone is welcome here, and our differences make us stronger
  • A culture built on fun, respect, integrity, innovation and transparency

Stellar is an equal employment opportunity employer and we value diversity and inclusion in the workplace. We encourage applications from people of all ages and genders, people who identify as Aboriginal and Torres Strait Islander and groups who are culturally and linguistically diverse.

About us:

We are an award-winning business process outsourcer, with contact centres in Australia, the Philippines and the USA. We partner with some of the world’s most loved brands, as well as government, healthcare and travel industries.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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