Job Details - Call Centre Representative

Looking to join the Stellar team? Check out all of our available positions below.

Job Details - Call Centre Representative

Looking to join the Stellar team? Check out all of our available positions below.

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Call Centre Representative

Apply now Job no: 495716
Work type: Full time
Location: Joondalup
Categories: Contact Centre Operations

Base Salary $43,305 p.a. plus Super (based on full time) 

Start Date 29th September 2020

Imagine working in an environment where the culture is built on Open Book Management principles.

Imagine a workplace that shares its financial information with every employee.

Imagine being celebrated for who you are and rewarded for achieving your goals at work.

About the role:

These permanent roles are based in our Joondalup centre. As one of our Call Centre Representatives you will be required to effectively handle a wide variety of customer enquiries. You will also need to be able to adhere to a work roster.  Your role will be fast-paced and dynamic, with the potential to receive monthly rewards for achieving targets.

To be successful in this role, you will need to:

  • build a relationship with customers over the phone within set timeframes
  • adhere to comprehensive compliance standards
  • deliver amazing customer experiences every time
  • effectively handle and resolve complex enquiries
  • demonstrate resilience and flexibility in all customer interactions
  • be comfortable to work in a flexible seating environment
  • competently use technology and multitask between different systems while actively listening
  • work on a scheduled rotational roster, 5 days Monday – Friday 7.00am – 7.00pm

What we can offer you:

  • comprehensive paid training
  • a diverse and supportive working environment – everyone is welcome here, and our differences make us stronger
  • opportunity for further development and career growth
  • a culture built on fun, respect, integrity, innovation and transparency

Stellar is an equal employment opportunity employer and we value diversity and inclusion in the workplace. We encourage applications from people of all ages and genders, people who identify as Aboriginal and Torres Strait Islander and groups who are culturally and linguistically diverse.

Advertised: W. Australia Standard Time
Applications close:

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