Job Details - Call Centre Representative - Springfield

Looking to join the Stellar team? Check out all of our available positions below.

Job Details - Call Centre Representative - Springfield

Looking to join the Stellar team? Check out all of our available positions below.

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Call Centre Representative - Springfield

Apply now Job no: 495631
Work type: Contract, Full time
Location: Springfield
Categories: Contact Centre Operations


Short Term Contract Roles of 20 – 36 Hours Per Week

Starting early August to the end of October with the possibility of an extension

Working 3 – 5 Days Monday – Sunday

To apply for this role you must be an Australian citizen. This is a requirement of our client due to the nature of the work you will be undertaking.

About the role:

The people we are wanting to join us in our Springfield centre need to be committed to working as a team to provide outstanding customer service over the phone to our clients customers, whilst demonstrating a high level attention to detail, taking accountability for their actions and displaying an enthusiastic attendance at work ethic. 

To be successful in this role, you will have the ability to:

  • demonstrate outstanding communication skills over the phone
  • manage your time effectively whilst multitasking
  • confidently work through a conflict situation to obtain a resolution
  • work to achieving set targets
  • display strong resilience and sound judgment in handling role specific tasks
  • competently use a computer
  • demonstrate outstanding customer service skills
  • work on a varied roster Monday – Sunday
  • be able to commit to two weeks full time training
  • successfully obtain a Pre-Employment Integrity Check

What we can offer you:

  • a diverse and supportive team environment
  • flexibility around your lifestyle 
  • growth and development opportunities
  • the potential to receive monthly rewards for achieving targets
  • an environment filled with fun, respect, integrity, innovation and transparency

Stellar is an equal employment opportunity employer and we value diversity and inclusion in the workplace. We encourage applications from people of all ages and genders, people who identify as Aboriginal and Torres Strait Islander and groups who are culturally and linguistically diverse.

About us:

We are an award-winning business process outsourcer, with contact centres in Australia, the Philippines and the USA. We partner with some of the world’s most loved brands, as well as government, healthcare and travel industries.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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